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Leaky Homes—Government Policy

Wednesday 9 May 2007 Hansard source (external site)

Clarkson11. BOB CLARKSON (National—Tauranga) Link to this
to the Minister for Building and Construction

Are the Government’s policies for fixing leaky homes working quickly and fairly?

CosgroveHon CLAYTON COSGROVE (Minister for Building and Construction) Link to this

Yes, I believe they are. People can pursue liable parties—those who designed, built, inspected, and signed off these leaky homes—through either the court system or the Weathertight Homes Resolution Service. The Weathertight Homes Resolution Service has been revamped, and the doors opened just over a month ago. The changes have streamlined the resolution process and established a new independent tribunal, with members controlling proceedings and adopting a more investigative approach through compulsory pre-hearing conferences and time-limited mediation. The old service was being gamed by lawyers and experts; the changes will cut the opportunity for lawyers and experts to game the system. Finally, I will quote from the head of the Leaky Homes Action Group, John Gray, in reaction to the new Weathertight Homes Resolution Service system. He said these changes are “more good news for leaky home owners” and “just part of a suite of changes which will continue to be rolled out”.

ClarksonBob Clarkson Link to this

Is the Minister aware of the case concerning Mrs Colin Dicks, who won a case against the Waitakere City Council for $251,000; and in his opinion did she get a fair deal?

CosgroveHon CLAYTON COSGROVE Link to this

I will correct the member. I think the lady’s name was Colleen, not Colin. I am aware of the judgment and settlement that Mrs Dicks received. I am also aware that Mrs Dicks’ legal costs are currently the subject of negotiation between the parties. As such, I would not want myself or any other member in this House to make comments that would prejudice her position.

ClarksonBob Clarkson Link to this

Is the Minister aware that Mrs Dicks’ lawyers’ and consultants’ fees for the case total $281,000, meaning that after 3 years of struggle to get her house fixed, she is $30,000 out of pocket and still has a leaky home that she cannot live in?

CosgroveHon CLAYTON COSGROVE Link to this

Yes, I am aware of that—

WilsonMadam SPEAKER Link to this

I just remind members that we are having questions and answers in silence.

CosgroveHon CLAYTON COSGROVE Link to this

—and the member will also be aware that Mrs Dicks pursued her case through the courts with a lawyer, not with the Government-revamped or former Weathertight Homes Resolution Service. I would be concerned if Mrs Dicks had not been made fully aware, by her lawyer and legal experts, of the costs she was going to face. If the member is saying that perhaps a giant bill has now been dropped on her by her lawyer, then the question is whether that bill was over the top and whether the lawyer exploited Mrs Dicks at her most vulnerable. The remedy in that respect—for a lawyer in the courts system—is to pursue a review of the bill through the Law Society.

ParaonePita Paraone Link to this

Tēnā koe, Madam Speaker. Does the Minister know how many leaky homes have been patched up and then onsold to unsuspecting buyers; and does he acknowledge the serious concerns of Kiwi home owners regarding the lack of accountability on this issue shown by builders and councils?

CosgroveHon CLAYTON COSGROVE Link to this

To the latter point, yes. That is why the Government, under the new Weathertight Homes Resolution Services Act, requires, in any case placed before the service, a note to be placed on the land information memorandum, so that consumers know what they are getting in cases where somebody on-sells without repair or concluding the case. Indeed, I say to the member that I am very aware of the angst in the community from those victims who were dealt to by shonky designers, shonky builders, and, often, shonky building inspectors.

ClarksonBob Clarkson Link to this

Does it not show that there is no justice under this Government for leaky home owners, when Mrs Dicks is held up as being a successful test case but ends up being $30,000 out of pocket and with no house fixed, and the only winners are consultants and lawyers?

CosgroveHon CLAYTON COSGROVE Link to this

I have the utmost respect for Mrs Dicks. Her case shows that she received a judgment in the court, not in the Weathertight Homes Resolution Service. In putting in place a revamped Weathertight Homes Resolution Service we have given consumers the choice to go to that service or to go through the courts. The reason we revamped the service was to stop the very gaming by lawyers and legal experts that may have been exhibited and put upon Mrs Dicks by her lawyer in that particular case through the courts.

ClarksonBob Clarkson Link to this

Does the Minister recall that in 2002 his Government told leaky home owners that its policy would provide speedy, cost-effective, and just resolutions to their claims, yet after 5 years only 10 percent of the claims have been resolved, millions of dollars have been spent by taxpayers, and lawyers and consultants are having a field day at homeowners’ expense?

CosgroveHon CLAYTON COSGROVE Link to this

I do recall that, and that is why last year the Government revamped the Weathertight Homes Resolution Service. It did not permit legal costs to be claimed, because gaming by lawyers and others was holding up claims in the Weathertight Homes Resolution Service. But I say again to the member that this case was before the courts. I also recall a National Government doing two things: deregulating the building industry in the 1990s so there were no rules, and abolishing the Apprenticeship Act so we would not retain or train young people to become true building professionals—and that member should remember that.

ClarksonBob Clarkson Link to this

The Minister tended to criticise Mrs Dicks, but how can he criticise her for going to the High Court rather than the Government’s Weathertight Homes Resolution Service when she went to the service initially but was told she would have to wait 3 years for a hearing?

CosgroveHon CLAYTON COSGROVE Link to this

I want to make it very clear to this House that in no way did I, or will I, ever criticise Mrs Dicks. She is the victim in this. I have been on record as criticising the dodgy builder and the dodgy building inspector who signed off Mrs Dick’s house as being weathertight, when there was a big thing called the sun coming through the roof because a big chunk of the roof was missing—and that member with his history, and his party, were party to that, ultimately, with their so-called deregulation.

WilsonMadam SPEAKER Link to this

That is out of order.

BrownleeGerry Brownlee Link to this

I raise a point of order, Madam Speaker. I have just realised that we should mention these things at the first opportunity. In replying to Mr Clarkson, the Hon Clayton Cosgrove misled the House with two of his answers. Firstly, in respect of his answer about deregulation of the building industry, I say that it is not the case. Secondly, in respect of the ending of the apprenticeship scheme, I say that that also is not the case. What is our remedy? It perhaps could be that we write to you and go through the process of determining whether this is a breach of privilege, etc. It would be simpler if the Minister just apologised for misleading the House in the way he did.

CullenHon Dr Michael Cullen Link to this

Firstly, in 1991 the Building Act was passed, which substantially deregulated the building industry and led to subsequent problems. [ Interruption]

WilsonMadam SPEAKER Link to this

This is a point of order!

CullenHon Dr Michael Cullen Link to this

Secondly, the National Government repealed the Apprenticeship Act. That is a fact of life. Mr Birch repealed the Apprenticeship Act, which led to a subsequent massive decline in the number of apprentices. [ Interruption] It is not a point of order, anyway, because it is a debatable matter.

WilsonMadam SPEAKER Link to this

. Would the member please be seated. That is the point, and that was obviously the response. It is a debating matter. There is a general debate coming up in a moment.

SmithHon Dr Nick Smith Link to this

I seek the leave of the House to table the speech made by George Hawkins, in which he said that National had no right to claim credit for deregulating the building industry, because the work was all done by the Labour Government prior to that.

WilsonMadam SPEAKER Link to this

Leave is sought to table that. Is there any objection? There is objection. I just remind members that we will hear the next question and its answer in silence.

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