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Focus 2000 Ltd—Complaints

Wednesday 29 March 2006 Hansard source (external site)

Hutchison7. Dr PAUL HUTCHISON (National—Port Waikato) Link to this
to the Minister of Health

What action did Ministers take when they were first made aware of complaints surrounding Focus 2000 in 2002?

HodgsonHon PETE HODGSON (Minister of Health) Link to this

As a matter of course, when Ministers receive complaints about service providers the complaints are passed to the Minister or to the Ministry of Health.

HutchisonDr Paul Hutchison Link to this

Why has he failed to prevent the ongoing incidents of abuse, maltreatment, and neglect that continue to occur under State disability providers, given that the reported 2002 incidents were so serious they included “two deaths in the last 3 years, no staff present, both choked to death.”? Why has he failed?

HodgsonHon PETE HODGSON Link to this

The member is clearly referring to Focus 2000, which has been subject to a large number of audits, the repayment of $2.5 million, and a significant change in the way it does things. That has, however, not stopped the complaints. A further series of audits is under way now, and the ministry is meeting with Focus 2000 management on a weekly basis.

HutchisonDr Paul Hutchison Link to this

What has he done, other than to order more audits, to prevent incidents under State-contracted disability providers such as the recent report of “an intellectually disabled autistic man who was kicked and later dragged naked around a rugby field”?

HodgsonHon PETE HODGSON Link to this

I have received a number of complaints—certainly in excess of the number that has been alluded to in the House today—that have caused me to ask the Ministry of Health to undertake a number of audits. Those audits include, first of all, an organisational audit—

Hon Members

More audits and reviews!

HodgsonHon PETE HODGSON Link to this

I can tell members if they like, or I can sit down if they do not like—it is their choice. Those audits include an organisational audit, which is an unusual audit for the Ministry of Health to undertake and reflects concerns about governance, as well as a financial audit, which reflects concerns about money. As well as those, there will be a number of quality audits, which were scheduled anyway, which reflect ongoing concerns about the provision of care. It is a matter of fact that I have also received a large number of pieces of advice saying that people are very happy with Focus 2000. There is a variety of views on the matter.

HutchisonDr Paul Hutchison Link to this

What will the Minister do, other than order more audits, to stop the ongoing abuse and neglect under State-contracted providers, when only this month a further complaint was made that the same blind, intellectually disabled, autistic man is being regularly punished by way of forced cold showers whenever he smears himself with faeces?

HodgsonHon PETE HODGSON Link to this

If the member has any complaint that he wishes to make available to me, I warmly invite him to do so, and I would like him to do so as freely and as often as he wishes. Finally, if the Ministry of Health—and specifically the Director-General of Health—holds the view that any residential facility ought not to continue, then she is entitled to issue a cease and desist order. That happens from time to time. It has happened, in recent times, other than to Focus 2000, and the member may be aware of that already.

HutchisonDr Paul Hutchison Link to this

Does the Minister accept that he was ill-informed and confused on 17 February this year, when he was asked by Radio New Zealand about the need for wholesale change or for a special inquiry into Focus 2000 and he said: “No, no, no, no. No, not at all.”, and will he now commit to a full-scale inquiry into shortcomings of care within the disability sector?

HodgsonHon PETE HODGSON Link to this

It is interesting that the member asks me to commit to a full-scale inquiry, when, on the afternoon of that very day, that is exactly what happened.

HutchisonDr Paul Hutchison Link to this

I seek leave to table three documents. The first article is from the Weekend Herald dated Saturday, 18 March 2005 and is entitled “Disability care in crisis”.

WilsonMadam SPEAKER Link to this

Leave is sought to table that document. Is there any objection? There is.

HutchisonDr Paul Hutchison Link to this

The second article is from the Herald on Sunday dated 5 June 2005 and is entitled “Disabled patient ‘dragged naked around a field’ ”.

WilsonMadam SPEAKER Link to this

Leave is sought to table that document. Is there any objection? There is.

HutchisonDr Paul Hutchison Link to this

The third article is from the Herald on Sunday dated 12 February 2006 and is entitled “Disabled ‘roughly handled’ by staff”.

WilsonMadam SPEAKER Link to this

Leave is sought to table that document. Is there any objection? There is.

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