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Work and Income—Improved Services

Tuesday 15 December 2009 Hansard source (external site)

Shanks11. KATRINA SHANKS (National) Link to this
to the Minister for Social Development and Employment

What is the Government doing to deliver services more efficiently through Work and Income?

BennettHon PAULA BENNETT (Minister for Social Development and Employment) Link to this

One of the many initiatives is the new electronic payment card to administer emergency food grants. This replaces the previously outdated paper voucher system. The technology has been available for years, and it seems sensible for this Government to roll it out as soon as possible. It is better for beneficiaries, it saves money for taxpayers, and it is easier for retailers.

ShanksKatrina Shanks Link to this

How does the payment card operate?

BennettHon PAULA BENNETT Link to this

It works just like a bank card, but it has restrictions on it. It has approved providers and has spending control, so it is only for food and household costs. It is also faster and quicker to administer. It has been so successful that we will be rolling out the second wave shortly, using it to administer all special-needs grants and advances.

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